Q.
How do you deal with difficult situations or with difficult people? Please share any specific incidents.
A.
There are times that I want to lose my cool, but I always manage not to, because I hate getting angry. The trick for me is I always ask myself how I would deal with the consequences if I allow myself to have an angry outburst. Asking such a question makes me think about what would happen and it usually calms me down. It is a good way to avoid a bigger mess from losing my cool. I would not want people to think that I am not in my right mind, so I try to be rational.
deal with
specific
incident
manage
trick
consequence
allow
outburst
avoid
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rational
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